Had a grand time presenting with Michael Arnold Mages at SERVDES2023, Rio de Janeiro, Brazil.
The Service Design and Innovation conference 2023 focused on research, practice, and emerging trends in service design, bringing together academics and professionals to discuss designing meaningful, impactful services in complex environments.
Neely, S. and Arnold Mages, M. (2023). Emergent Scoring of the Temporal Experience,
an Investigation into Service Mapping. SERVDES 2023, The Service Design and Innovation conference. Hosted by Pontifical Catholic University of Rio de Janeiro, JULY 11-14, 2023 https://doi.org/10.3384/ecp203089
You can read the paper HERE.
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